Online booking system software for holiday property rentals. Booking Reservation and availability calendar.

login

Taking Payments Online

View Features
Free Trial
Free Trial View Features

Choosing the Right Payment Option

The Holiday-Bookings-Online booking system offers a wide range of payment options to suit your needs.  But which payment option is the best for your business?

 

Payment options

 

The ideal payment option would be free, easy to setup, easy for customers to use and you'd receive your money instantly.

Unfortunately none of the payment options reach this level of perfection and all have their pros and cons. 

 

In the table below is a list of common payment options available with the booking system and their benefits and disadvantages:

 

  Cheque PayPal Standard PayPal Website Payments PRO Bank Transfer Online Card Processing With Merchant Account

Ease of set up

Very easy - you just need a bank account to pay cheques in to

Fairly easy.  Requires an online form to be filled in and then for your account to be validated.

Very high acceptance rate.

PayPal Pro is fairly easy to set up - slightly more forms than PayPal Standard but much less than with an application to a bank.

Fairly high acceptance rate - much higher than with banks.

No set up required - just a bank account.

Set up can be very complex and requires quite a lot of form filling.

Acceptance rates can be quite low - getting a merchant account can be quite challenging.

How quick is it to set up

Very - no set up required if you have a bank account

Fairly quick - allow 3 - 4 days for completion of validation

Around 10 days.. 

Very quick

Depends on your bank but allow between 4 - 12 weeks

Costs

Free with personal bank accounts.  Business accounts may charged fixed fee.

Our fees:

Free of charge

No monthly fees but there is a per transaction fee which varies from 1.4% to 3.4% + 20p

Our fees:

Free of charge

Monthly fees of £20 per month plus transactions fees of 1.4% to 3.4%

Our fees:

PayPal Pro module £35 + VAT set up fee and £20 per year thereafter

Free for you - free for your UK based customers but some overseas customers may have to pay additional charges

Our fees:

Free of charge

Most banks charge per transaction.  Actual rates vary wildly between banks and customers - banks likely to give better rates to high turnover customers.

Low turnover (less than £100,000) customers may find transaction fees not much lower than PayPal.

Additional monthly and yearly fees charged.

Our fees:

Varies - see our optional extra costs page for details

How quickly will I receive payment

Very slow!  Reliant on the customer posting the cheque and you then paying it in to your account

Normally instant payment in to your PayPal account and then 1 - 3 days to transfer to your bank account.

PayPal's eCheques take longer but can be disabled as a payment option.

Normally instant payment in to your PayPal account and then 1 - 2 days to transfer to your bank account.

Faster payments are virtually instant. Slower bank transfer takes 3 - 4 working days.

Payment notification very quick - when you'll receive the money from the bank varies from bank to bank. Could be days or sometimes weeks or even months.

How time consuming is it for the property owner?

Very time consuming to deal with cheques

Fully automated and quick to deal with.

Fully automated and efficient.

Generally fairly easy - just requires you to check your bank balance. However sometimes bank transfers fail which can add to the time to deal with them.

Fully automated and efficient.

How easy is it for my customers?

Not at all easy as involves manually writing the cheque and envelope and posting it

Fairly easy for most customers and a PayPal account not required.

However problems do occur with customers trying to pay with an unvalidated PayPal account - this can be as many as 2 out of 10 customers

Very easy for your customers.

Avoids all of the problems that sometimes occur with PayPal Standard.

Slightly time consuming as they'll need to create a payment from their online banking or phone their branch.

Very easy for your customers

Other notes

Due to be withdrawn by the banks in the next 6 years.

Cheque use has dropped considerably.

The fact the customer has paid means they are serious about the booking

The fact the customer has paid means they are serious about the booking

 

The fact the customer has paid means they are serious about the booking

Summary

Slow, unreliable but fairly cheap - though you could lose bookings for a promised cheque that never arrives

Easy to set up and fairly automated.  Biggest downside is customers with unvalidated PayPal accounts who are unable to make payment.  This can be as much as 2 out of every 10 customers.

Easy for your customers and time efficient for you.

Downside is the monthly fees.

Transaction fees similar to merchant account or PayPal.

However you can set a surcharge to off set these costs.

Quicker and easier than cheques and also low cost.  Not as quick and easy as PayPal or a merchant account.

Easy for your customers and time efficient for you.

Downside is the monthly fees and complexity of set up.

Probably the best method for bigger businesses but less cost effective for one property owners.

Back to top