You can take payments online via your booking system account with us. All you need is an Internet Merchant Account linked to one of our supported payment gateways such as SecureHosting, WorldPay, CardSave, PayPal Pro and SagePay.
An Internet merchant account from a bank is a great way to take payments online and often the easiest and preferred way for customers.
What is a Merchant Account?
A merchant account is a special account from a bank that lets you accept payments from debit/credit cards.
A Merchant account actually only accepts payments over the phone or in person. If you want to take payments online then you would need an Internet Merchant account.
Merchant and Internet Merchant accounts are obtained from a bank or PayPal. However on it's own an Internet Merchant account won't do the actual card processing - for this you need something called a payment gateway.
Often banks have their own payment gateways which they charge extra for or you can use an independent company for your payment gateway such as SecureHosting and SagePay.
The online booking system has optional modules to connect to the following card processing gateways:
- PayPal Pro and Standard
- SagePay Ltd
- SecureHosting UPG Ltd
- RBS WorldPay
The first step is aquiring an Internet Merchant Account. You may find your own business bank provides these but you can use another UK bank if you prefer - in fact it's always good to shop round for better rates.
Before you sign any agreements with a bank contact us and we'll advise if it'll integrate with the booking system.
You also need a payment gateway. We recommend using SagePay Ltd as they are reliable and cost effective. When you sign up for an Internet Merchant account make sure you let the bank know you'll be using a 3rd party payment gateway.
Contact us to find out more.
Advantages and Disadvantages of Merchant Accounts
The biggest advantage of a merchant account from a bank is ease of payment for your customers. It also means you get notified instantly of a payment.
Merchant accounts can also work out cheaper - especially if you have a number of properties. Transaction fees are generally slightly lower than using PayPal.
The disadvantages is there is no guarantee the bank will accept your application. Applications are also very complex and time consuming. You can also actually find rates are higher than PayPal - so it's worth shopping round for your merchant account.
Additionally, whereas with PayPal you get your money right away, many banks withhold money for a set period of time as security. The amounts and time with vary radically from bank to bank and between individual customers.
Our Currently Supported Merchant Options
Like PayPal Stripe are a payment gateway combined with an Internet Merchant Account - so you won't need to contact a bank to set up a Merchant Account.
Very easy to set up and use for both you and your customers. Also the application process is much, much easier and quicker than applying for a Merchant Account.
Stripe's fees are considerably lower than PayPal's - see https://stripe.com/gb/pricing for their current fees.
SagePay Payment Gateway
SagePay are a payment gateway which combined with an Internet Merchant Account from a bank enable you to either process card payments online.
SecureHosting UPG Ltd
SecureHosting UPG Ltd are a payment gateway which combined with an Internet Merchant Account from a bank enable you to either process card payments online.
To offer you maximum security, SecureHosting are PCI Level 1 audited.
Contact us for more information.
Our systems link in to RBS WorldPay's online card processing systems.
For more information please see the WorldPay website.
PayPal Website Payments Pro
Website Payments Pro allows you to accept payment directly on your website or by phone, fax and mail. Customers can pay you with all major debit and credit cards just like a normal merchant account.
With this solution you get all the benefits of a merchant account and gateway in one package.
The costs are the usual PayPal transaction fees plus a £20 a month charge.
The biggest advantage with PayPal Website Payments Pro is the application is easier, quicker and much more likely to be accepted than applying to a merchant bank. Many merchant banks require very large deposits to be retained by themselves or delay your payments for long periods of time. PayPal Website Payments Pro also has a much smoother and easier payment process for your customers compared to PayPal Website Payments Standard.
Our systems are fully integrated with the Website Pro Hosted Solution.
For more information about the various PayPal account types please click here.